- 1 Cart
- 2 Checkout
- 3 Order
At Svaguna Foods, we aim to provide clear and transparent insights into our shipping policies and fulfillment processes.
Order processing and fulfillment times
We charge a flat shipping fee for any shipment – size or place of shipping.
If the shipment is in Mumbai, it is generally 2 – 3 business days and other cities, 5-7 business days
Communications and Order Tracking
If you would like to cancel or change your shipping details, please call +91 9136132221 or email [email protected] within 24 hours to enable us to make the changes. Any refund is initiated within 5 business days on the same payment method.
Refunds, Returns and Exchanges
We strive to ensure absolute satisfaction with every order. However, if you’re not happy with your purchase, we accept returns up to 5 days after delivery, provided the item is in its original condition and unused. We will refund your full order amount within 10 days, excluding shipping costs.
If your order arrives damaged, or does not arrive as expected, please contact our support team at [email protected] or call / whatsapp +91 9136132221 with your order number. We will assess each case individually and work with you to find a satisfactory solution.
If you have any further questions about our shipping policies, or require assistance, please reach out to our support team at +91 9136132221